"Loss of a loved one"

About: Hull Royal Infirmary

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My sister in law was taken into The Hull Royal Infirmary recently. Unfortunately she did not recover, but the treatment she and our family received, especially from ward 10 and the HDU Ward 5 was exemplary. I do not know the nameof the staff on ward 5 but I know the NHS is safe while such people are involved with it. Thank you from all the family of Veronica.

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. May we extend our condolences to you and your family at this difficult time. We appreciate you taking the time to provide positive feedback and we will ensure that the staff concerned are made aware of this. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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