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treatment of myself and my wife

Story from nhs.uk

"treatment of myself and my wife"

About: Queen's Hospital, Burton Upon Trent

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different opinions given by different doctors changing proceedures not involved in decisions nurses excellent systems a mess outpatient clinics organisation a disaster

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Response from Queen's Hospital, Burton Upon Trent 10 years ago
Queen's Hospital, Burton Upon Trent

Submitted on 27/12/2013 at 15:26
Published on nhs.uk on 28/12/2013 at 03:00

We apologise for the service that you have received. We strive to ensure that all patients are treated in a manner in which they would expect to be treated and clear communication and feedback is given during treatment. We would like to improve the service that we provide and would be grateful if you could contact our Patient Advice & Liaison Service (PALS) by telephone 01283 593110 or email pals@burtonft.nhs.uk To provide more details so we can look into the circumstances further.

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