"Neglectful disregard of patients"

About: Royal Preston Hospital

Anything else?

My mother has been going to this hospital for two years or more. Being treated for asthma with shadows all over her lungs. After months of repeated tests that were all abnormal were nothing was done we fought to get her a second opinion. She had in fact lung cancer, She has under gone surgery, will have chemo in new year. Had the consultant acted instead of sitting on his hands had he actually listened to my mum and her family her suffering could of been stopped months ago. A disgraceful, third rate and arrogant chest consultant. Not to mention she has never...ever waited less than an hour and a quarter to see him in his clinic. Older patients clearly just do not matter ...just dont. A third rate hospital by any standard.

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Response from Royal Preston Hospital

Thank you for providing feedback. We are concerned to read your comments and would welcome the opportunity to investigate further. Please could you contact Customer Care on 01772 522521 so that we can discuss the issues and see what we can do to try and resolve them.

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