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Rather suffer at home

Story from nhs.uk

"Rather suffer at home"

About: Manchester Royal Infirmary

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Emergency Dr visited me at home said I needed to go to Hospital urgently, ambulance called who were great arrived at MRI at 14.10 face down on a hard trolley as could not sit down, sat on a hard bed for 4 hours waiting Dr, then moved to ward for another 3 hours, no sign of seeing a Dr so went home, total joke no one knew what was going on, total fiasco.

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Responses

Response from Manchester Royal Infirmary 10 years ago
Manchester Royal Infirmary

Submitted on 06/02/2014 at 15:31
Published on nhs.uk on 07/02/2014 at 03:00

We are very sorry to receive your comments and concerns via the NHS Choices website about your experiences in the Emergency Department. it is very difficult to respond to the specific conerns you have rasied without being able to investigate in detail. We take all issues surrounding patient care very seriously and would ver much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they will be happy to discuss this with you. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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Response from Manchester University NHS Foundation Trust 10 years ago
Manchester University NHS Foundation Trust

Submitted on 06/02/2014 at 15:32
Published on Care Opinion at 15:59

We are very sorry to receive your comments and concerns via the Patient Opinion website about your experiences in the Emergency Department. it is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they will be happy to discuss this with you.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

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