"Heart Centre"

About: Victoria Central Hospital

Anything else?

I had been referred by my GP to have an echocardiogramme and fitting with a 24 hour ECG monitor. Two weeks later I had the results through. The echo showed that my heart was functioning within normal limits The ECG showed mild to moderate fibrillation. Question 4 could not be identified (department) As far as I am aware, this hospital is not a residential type unit so same sex accommodation was not reviewable. The only comment that I have to make is the distance from the car park to the unit being attended. I am limited to the distance I can walk because of breathlessness. I also attend the COPD unit once per year although I am monitored twice per year. I have had excellent care from that unit also. I have always said that I wish to know what is happening in and with my body. This could be said to be unusual as not many people want to know how and why. Being unique should be a valued by all nhs staff.

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Response from Victoria Central Hospital

Thank you very much for your comments regarding Victoria Hospital. We are extremely grateful that you have taken the time to provide this feedback. We will share your comment with the relevant department. If you would like for us to look into your comments further, we will need personal details and more information about what happened. If you would like to discuss your comments further, you can ring the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. PALS can discuss the best way that we can address your concerns. Wirral University Teaching Hospital NHS Foundation Trust

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