"My father was admitted after a ..."

About: Queen's Medical Centre

(as a relative),

What I liked:

My father was admitted after a stroke and spent approximately five weeks there until a further stroke and his death last September. I wanted to write and express my thanks publically for the care he had during his last weeks. [I did write at the time too].

In general this was good and the care at the end when he was so ill and we were implementing his living will that he be allowed to die was wonderful. The staff were exceptionally sensitive and there was absolute respect for his wishes that he be given no active treatment - just kept comfortable. He was given a single room and the staff were attentive and caring to the end. Thank you.

What could be improved? After his original stroke, I feel it took rather too long for staff in A & E to recognise what the problem was.

During his stay on the ward there were times when busy staff could have been more careful about making sure he drank and that he could reach the things he needed from his chair. However, they were hard pressed and the general care was good.

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