"Thank you all at Heartlands"

About: Heartlands Hospital

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I presented myself at the A&E dept with chest pain and was seen immediately. after tests I was transferred to ward 20 to await the results of the tests. I was then transferred to ward 6 for an angiogram and stent insertion. From entering the hospital until I was discharged I was treated with exemplary care and respect by everyone who I had contact with. Extra special thanks to the nursing staff on ward 6, Well done people you were brilliant. This was not the first time I have made this journey and if possible the experience has improved since the last time I was here. Once again many thanks to all involved in my care.

Story from NHS Choices

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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