"Painful and disrespectful care given by gynaecologist at Leigh Infirmary"

About: Leigh Infirmary / Gynaecology

(as the patient),

I was referred to Leigh infirmary by my GP who had (mis)diagnosed a Bartholin's abscess.

The consultant examined me and I was in lots of pain. I asked him no less than 3 times to stop. At one point I physically pushed him away as I was in so much pain. This consultant did nothing to calm me, my requests (which turned into orders) were ignored. He continued to examine me (which I understand was completely necessary) but the way in which I was examined and treated was painful and felt unnecessary. I cried after the procedure because I felt violated and that my wishes were not considered (or even acknowledged.)

This consultant didn't take into account that: -

a) The part of my body he was examining is extremely sensitive to start off with.

b) A woman can feel very vulnerable when a complete stranger is examining that area especially as I was alone with the exception of my young baby and a nurse.

c) "Stop," "Ouch", "Get off' means that he should stop. Even if he doesn't think he should.

d) I was in extreme pain.

The consultant explained (whilst he examined me) that he had to do this because he "had been given a lot of wrong information", I said that this wasn't my fault and he should not be taking his frustration out on me or my body. He said that he needed to have a good look at me to find out exactly what was wrong.

I appreciate that he had a job to do and that it was difficult to diagnose my condition BUT in my opinion he was unprofessional and disrespectful.

He could have stopped for a second or two, he could have apologised, he could have told me that this needed to be done and it would be over with soon - I basically needed some reassurance but I received none.

I seriously considered making a formal complaint against this consultant - the only reason I didn't was because I needed to be seen by his colleague for a second opinion and I did not want this to be delayed any longer than necessary.

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Response from

We are very concerned to read your comments and would urge you to contact us in order that we can investigate your concerns thoroughly.

You can contact our Patient Relations Department on 01942 822376, who will be happy to offer you further assistance.

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