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excellent care

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"excellent care"

About: Castle Hill Hospital

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further to an earlier review, I would like to thank the cardiologist and his cardiac team for the excellent care I received following my heart attack. Everyone from his secretary, the ward nursing and ancillary staff and the consultant himself made myself and my wife feel that we were important and that our concerns were taken seriously and addressed sensitively. While not wishing a heart attack on anyone else, should the occasion arise I would recommend that if possible they are treated at Castle Hills by this brilliant team. In the nicest possible way I hope that I do not have to avail myself of their care again, but should the need arise I will definitely be requesting that I be taken to Castle Hills for treatment.

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Response from Castle Hill Hospital 10 years ago
Castle Hill Hospital

Submitted on 19/12/2013 at 09:57
Published on nhs.uk on 20/12/2013 at 03:00

Dear Alan Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. We hope that you are improving in health and wish you well for the new year ahead. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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