"No organisation"

About: Royal Blackburn Hospital

Anything else?

I simply can not believe what I was seeing. Put on the wrong ward, left waiting for hours and hours. Nobody knew why I was there and nobody knew how to respond to questions relating to my operation (which had been booked in for the last 6 weeks). Finally the surgeon turned up and could not get away quick enough,I have been left feeling like my treatment was a waste of time and will not work. Im angry and disgusted. If you have the option avoid this hospital.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Dear Sir/Madam We are very sorry to hear that you did not have a good experience when you attended our Hospital. we would urge you to contact our PALs team either by email to PALS@elht.nhs.uk or via the free- phone number 0800 5872586. This will enable us to fully investigate your concerns and provide you with feedback regarding this matter. Thank you

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