"Is it fair"

About: Chelsea & Westminster Hospital

Anything else?

I called the ambulance at about 3,30am, my son had problem breathing. They took us to the hospital. At arrive to the children A&E there is this big glass window where doctors could see patients. I saw when the ambulance staff went to hand in the report this male nurse said something to the ambulance staff and they all laughted. Anyway my son was seen by this lovely doctor and we come home after 10 days we received a letter from social services saying that the ambulance raised concerns that my son was inconcolable and displaying erratic behaviour for no apparent medical reason. My son is only two and half, the ambulance only drop us to A&E, how did they know his behaviour? I know all this is to do with nurse because we were there amonth before with the same problem, he thinks its my doing. Is this fair

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Response from Chelsea & Westminster Hospital

Hello, If you wish to complain about London Ambulance Service, please visit http://www.londonambulance.nhs.uk/talking_with_us/enquiries,_feedback_and_compla.aspx However if you have concerns about the Chelsea and Westminster Healthcare NHS Foundation Trust, please contact Patient Advice and Liaison Office at pals@chelwest.nhs.uk Kind regards, PALS Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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