About: Lister Hospital

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Why are there no wheelchairs available? We had to search for one to bring a discharged patient from floor nine to the main entrance.we tried A&E ,general search and finished up borrowing one from the mental health unit. Why not have some chain linked/coin slots at various locations for easy access.?

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Response from Lister Hospital

This is a perennial problem and it may surprise you, but we do operate coin-release wheel chairs - but even this is insufficient to enocurage people to return them. Several times a day, our porters will scour our hospital sites and return them to where they should be located. As quickly as they do this, however, they get taken again - such is the demand. Now the obvious answer is to buy more wheel chairs - which we are doing by the way - but their cost is significant. So in summary, we are making more wheelchairs available and we will continue to do our best to round them up as we find them left around our hospital sites after people have finished using them - but it's a never-ending challenge! And in future, just go to the hospital's main reception and they will do their best to help you if a wheel chair is not available immediately. Glad you rated the care you received by our cardiology colleagues as being a four-star service by the way - they'll be pleased!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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