"Hospital feedback"

About: North Tyneside General Hospital

Anything else?

I am not a frequent visitor to hospitals, today I was overawed by the quality of this service, very professional and curteous staff, top quality facilities, very comprehensive explanations of my problem leaving me with no further doubts or questions. A streamlined process that works seamlessly and perfectly. This goes a long way towards making it worthwhile for the taxes I pay

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Annie Laverty, Director of Patient Experience, Northumbria Healthcare NHS Foundation Trust

picture of Annie Laverty

Dear Mr Hillerby

Thank you for such a kind and considerate review of the care you have received at North Tyneside Hospital. I am so pleased to know that you experienced the high levels of excellent care that all our staff work really hard to provide.

Of course knowing that we offered value for money in terms of the public purse is also great to hear.

With many thanks for getting in touch,


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story