"Excellent A&E and XRay"

About: Darlington Memorial Hospital

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I attended A&E on Saturday 30th November around 4.30pm after injuring my toe the previous day... after an hours wait I was seen in A&E and quickly referred to XRay and back to A&E for the results. The doctor showed me the XRays clearly highlighting a dislocation in my second toe. He outlined my treatment choices to me and answered any questions I had. I opted to go for manipulation without an anaesthetic injection and I have to say that his manner was absolutely professional and empathetic at the same time. I was discharged for frature clinic the following day and was on my way out after less than 3 hours and in far less pain than when I arrived. I have to say that absolutely everyone ... from the reception lady clerking me in to the doctor in A&E to the XRay staff were just amazing and I thank everyone of you. We have a NHS to be proud of!

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Response from Darlington Memorial Hospital

The Trust is Thank you for providing feedback on your recent visit to the Accident and Emergency department at University Hospital of North Durham. I am very pleased to hear that you had a positive experience and that you are happy with the grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Accident and Emergency department. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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