"Continuation of previous review"

About: Leicester General Hospital

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I was in excruciating pain words can not explain. I was crying and screaming for pain relief and help only to be ignored, not forgetting I was on a shared ward so we all heard each other go through labour which was so shameful and gave you no privacy or freedom to be how you wanted. After a long time of screaming crying etc my husband went and told the midwive that she could give me pethadine and after hearing me say I was reporting them they decided to give it to me but it didn't work all it did make me drowsy between contractions, I begged and begged to have some gas and air but they kept making excuses saying it wouldn't do anything to the pain especially after having pethadine, which I told them I knew was a lie as that's what I had with my two other labours, they still refused to examin me and in the end after much screaming in pain they moved me into a private delivery room and left me again with no pain relief, they didn't believe I was even in labour! I must have done an awful scream as they came running in and I begged them to check me as I could feel him coming and they said they would but they doubted I was even in established labour and if they did it I needed to stop asking for pain relief! So they checked and to their astonishment I was fully dialated and baby right there, my waters went immediately and I pushed him out in 13min with no pain relief as it was too late. I am now left traumatised by my experience and don't want any more kids because of the pain and suffering I endured. I was moved to a next ward and they sent my husband home even tho I had my own room, he had no time to bond or support me, come morning I asked to be discharged at 9am and by 2pm I was still waiting I was told there were only 2 midwives to 38 women, I had to wait hours for pain relief in the end I discharged myself, my baby didn't see a doctor for his 24hr check at one point he was gagging and bringing up fluid I ran with him to the desk (ward 30) and there was people in the office and patients scattered around, I was stood there for about 3 mins not knowing what to do I was so scared as I was about to walk away a person said are you ok I said no something's wrong with my baby and luckily they were a doctor from another ward and offered to look at him. Never ever again would I go to that hospital, my son is 4 weeks old now and I'm still traumatised and suffer with anxiety and post natal depression. This hospital needs to be serious changes and should be held accountable.

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Response from Leicester General Hospital

Dear Tina, We’re really sorry to hear about your experience of giving birth at Leicester General Hospital, but are grateful that you have posted your feedback as we’re always keen to improve our services. The experience you have detailed is completely unacceptable and I would like the opportunity to look into your complaint further. Please could you contact me with your details and so I can speak to the team members involved in your care. My phone number is 07717 694404 or you can email me: joan.morrissey@uhl-tr.nhs.uk. I sincerely apologise again for your birthing experience and hope to hear from you soon. Kind regards, Joan Morrissey Senior midwife Leicester’s Hospitals

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