"Would have liked more thorough care"
About: NHS Forth Valley NHS Forth Valley
Posted by deaks (as ),
I recently went for podiatry treatment because I have fallen arches and have lived with insoles I got from a physio for years. These do a half job as they are not made to measure so I decided I would go privately for a consultation whilst I was waiting on my NHS appointment in the Forth Valley area coming through the door.
My care was so diverse. I understand you get what you pay for but I couldn't believe the difference.
The NHS care I got was so basic.
Privately I got the fallen arch measured on each foot and was told I could get a regular insole built up to suit each foot and I shouldn't need to change my footwear to suit an insole and with the NHS I was given an insole out of the cupboard and told it would do the job because I shouldn't need any other support than what I was given and if I did need more support I should change my shoes (I don't wear very adventurous shoes as it is).
I have been wearing the insoles now for a short period of time and get worse pain from them than I did from my old ones so im back to square one again and wearing my old insoles.
I asked about getting the arches in my feet measured and getting specific insoles built up so my feet sit properly but was told I would have to wait and see how I got on with these first. I said at the time I couldn't feel any support in the new insoles but was told again I didn't need much support, even though at the start of the appointment I was told my arches were severely fallen and it would be very bad to carry on how I was.
The appointment was strange and I felt like I got no information just a few exercises. I asked why my feet were like this and some advice on this as I was curious as to why my feet are in this state and was told its just how you are.
I would have liked more detailed information and thorough service. I don't blame the NHS podiatrist because im sure there are limited resources, but more thorough care would ensure patients are not back using the NHS time and time again.