"excellent treatment"

About: University Hospital Of North Durham

Anything else?

I was treated at the A and E department after having been sent there by the after hours GP.The service and treatment was superb. I was given immediate triage and a heart trace was organised by the Triage Nurse. He went and organised it straight away. After the trace the triage nurse referred me to the Urgent care centre. Again the service and treatment was superb! The registrar who saw me was compassionate and put me at ease. He was thorough and recommended a course of treatment. I cannot fault the team and have no hesitation in recommending the department to other uses.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the Accident and Emergency department at University Hospital of North Durham. I am very pleased to hear that you had a positive experience and that you would recommend our department. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Accident and Emergency department. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story