"Neurological consultation"

About: National Hospital for Neurology & Neurosurgery, Queen Square

Anything else?

Today we had the misfortune to visit the national neurological hospital in London to see a neurologist. We were made to wait for 1 1/2 hours after our appointment with no explanation and no communication from staff. I was then examined by the rudest Dr who promptly ignored all the symptoms and all the evidence produced by other specialists. They then produced a diagnosis which was at odds with every other Dr we'd seen including one of his colleagues who was in an office 2 doors up. I am still astounded by the crass behaviour exhibited by this Dr His diagnosis is likely to set back my treatment by months because he couldn't be bothered to listen or even examine the evidence collected by his fellow professionals. To which he commented. "What do they know they're not neurologists."

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Response from National Hospital for Neurology & Neurosurgery, Queen Square

As a Trust we take patient comments extremely seriously and would be grateful if you could make contact with us so that your concerns can be investigated. Please contact our Patient Advice and Liaison Service on 020 3447 3042 or by email to pals@uclh.nhs.uk.

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