About: Medway Maritime Hospital

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I was recently referred to Urology by my GP and was told I would be seen within 2weeks and exactly 2weeks later I had an appointment to attend Day Surgery for a Cytoscopy. Prior to the procedure I received all the paperwork clearly outlining what was involved but I was still apprehensive, however, the lovely staff explained everything in detail and I felt totally reassured. The NHS gets a great deal of negative press but during the times that I have had to attend as an Inpatient and Outpatient I have only ever received the best of care. The staff do a wonderful job (sometimes under very difficult circumstances).

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Response from Medway Maritime Hospital

I am very pleased to hear that you were seen promtly and that you felt staff were caring and reassuring at a difficult time. Your comments are really appreciated and I will ensure they are passed on to the relevant team. Thank you for taking the time to leave positive feedback. Irina Vieira Urology Clinical Nurse Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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