"The option to choose which hospital ..."
About: Musgrove Park Hospital Musgrove Park Hospital Taunton TA1 5DA
Posted by Laurence (as ),
What I liked
The option to choose which hospital I was to be treated at.
What could be improved
I have been referred to the Knee Pain Non Complex (Cerner)-Orthopaedics-Musgrove-T&S-RBA clinic by my GP. The Choose and Book system has, for several days already, displayed the message "There are currently no appointments available, please try again later. There is no indication of how long I may need to wait before I am able to make an appointment. I would also be interested in knowing how long I am likely to have to wait for an appointment. This lack of information coupled with an indefinite wait is most unhelpful. So much for choose and book.
Although the Choose and Book Helpline has offered to pass my details directly to Musgrove Park this may not achieve a lot because I will be out of the country a good deal in coming months. I may be better off waiting until I have a choice. But how long will that be please?