"Mr Ramsden - thank you, you've given me my life back."

About: Rotherham Hospital / Gynaecology

(as the patient),

I can't begin to tell you what a difference meeting Mr Ramsden has made to me, my husband, my family and all our lives. I don't want to sound melodramatic, but it really is the truth.

I had been living with an embarrassing gynae problem for almost 6 years when I first met Mr Ramsden (on Valentine's day this year funnily enough!) and everything was falling apart - my insides, my confidence, my marriage and both my mental and physical health.

A couple of years ago I tried to address this problem with a referal to a consultant in Chesterfield who shall remain nameless. Not to put too fine a point on it, this man was rude and arrogant and all but told me I was imagining things. He begrudgingly offered to operate to cure my stress incontinence without even examining me. I couldn't make him understand that the stress incontinence was really only a minor inconvenience and only part of the problem. After all what did I know? It's only my body and his registrar had already examined me, what more did I want? I left his office in tears, booked in for an op I knew wouldn't go half way to sorting me out and more depressed than before. A few days later I cancelled it and resigned myself to just plodding on.

After 2 more difficult years during which my husband and I were growing further apart due to my worsening depression, I was eventually persuaded to pluck up courage and start all over again.

This time I was referred to see Mr Ramsden at Rotherham District General.

I went in prepared to fight my corner, expecting to meet the same sort of arrogant attitude I had encountered in Chesterfield. How wrong could I be. I cried again when I left the appointment, but this time it was tears of sheer relief. Mr Ramsden had not only examined me, he'd listened to every word I said. And he really understood. He also reassured me I'd made the right decision regarding the Chesterfield op- I hadn't been imagining things after all! He was down to earth and to the point and actually cared. What a difference! He told me it was going to be a bit of a long haul and pretty painful. He also made sure I understood exactly what he was going to do and why.

I had my operation on 13th May. It has been painful, just like he said, but boy has it been worth it. I went for my final check up today and was so disappointed not to see Mr Ramsden in person. I just wanted to tell him and everyone else what a transformation he has made. Up until a few years ago I was happy, busy, full of life, and dancing, acting and performing were my life. My problems affected my confidence so much that I have hardly done any theatre for years and the outgoing tigger my husband married had all but vanished. 10 weeks on, I'm in rehearsals for the 1st of 4 shows I'll be performing in over the next 8 months, am going back to my beloved dance classes in september, my husband has his wife back and I'm really enjoying being a mum, running round playing with my kids etc.

There's still some way to go - just like Mr Ramsden said things are still a little tender and I've got 2 stone to shift, put on through comfort eating over the last few years, but I have the strength to tackle it now and comfort eating is a thing of the past.

Mr Ramsden deserves more than a medal in my view. He is what the medical profession needs more of - not just a professional and incredibly skilled surgeon (though he is both of those) but human and caring and above all a person who takes the time to listen and understand.

I really can't thank him and his team (all the nurses on B11 were great and Jill Green deserves a special mention for her kindness and reassurance) enough for what they have done for me.

I hope that in the impersonal world we live in, this heartfelt message of very personal thanks will get through to the man who made all the difference.

Yours gratefully.

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Response from Jackie Brown, Service Improvement Programme Facilitator, Rotherham NHS Foundation Trust

Dear Naomi

What a wonderful testament to Mr Ramsden. We would like to thank you so much for taking the time to post this on the website. Please be assured that we will make him aware of your kind comments. We are so pleased that your treatment has gone so well. Thank You

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