"Very satisfied so far........"

About: Queen Elizabeth The Queen Mother Hospital

Anything else?

I took my friend to the A & E Dept at about 11.15 am today with chest pain and breathing difficulties.. The whole process of investigations, explanations and eventual transfer to the CCU within a couple of hours was exemplary - excellent; thank you to all involved

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for providing us with feedback on your friends care. We really appreciate feedback and I will ensure that staff are made aware. I do hope your friend continues to recover from their episode.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from Queen Elizabeth The Queen Mother Hospital

Thank you for your positive comments they are always extremely welcomed by all staff. We use positive feedback as part of our learning process taking common themes and trends and using them as a motivational training tool. We hope that friend is on the road to recovery.

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