What I liked
I have recently been a day patient.
Everything about the experience was magnificent:
a) the booking system through my GP worked very well;
b) the appointments I had prior to my operation were all on time;
c) the pre-operative assessment was excellent;
d) I met the team who carried out my procedure prior to the operation;
e) staff on the day care unit were excellent;
f) all the paperwork I received was informative and answered all my questions;
g) throughout I was treated with courtesy, respect and professionalism.
My thanks and congratulations on your systems, care and professionalism.
What could be improved
I found nothing that could be improved.
"I have recently been a day patient.
Everything ..."
About: James Paget University Hospital James Paget University Hospital Great Yarmouth NR31 6LA
Posted via nhs.uk (as ),
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