"I'm happy work has begun on getting me back to normal"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Physiotherapy

(as the patient),

After making my appointment through TRAQS, who were very prompt with answering the phone, confirming my appointment by letter.

I attended my appointment at the therapy services. The physio I saw was very nice and asked lots of questions, examined my food and gave me exercises to complete at home.

She explained what would happen if physio didn't work who I would be referred to and treatment required.

So, after 6 months of pain I will be attending weekly physio sessions for the foreseeable future. I'm happy work has begun on getting me back to normal.

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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Thank you for taking the time to share such positive feedback with TRAQS.

We are pleased that your referral was dealt with quickly and professionally from beginning to end and that you now have a suitable treatment plan in place.

Thank you again for providing your feedback to the TRAQS team.

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