"(Tell us your experiences in 500 ..."

About: Caterham Dene Hospital

(as a relative),

What I liked

(Tell us your experiences in 500 words or less)

What could be improved

I have found on a continuing basis that the Reception telephone is always answered by a voice message saying noone available. Plus there is no published department telephone numbers e.g. Chiropody or Podiatry area. In a modern medical environment surely there should be a rota system operating for Reception staff so it is manned at least between 9am till 5pm. It is so frustrating when wanting to speak to someone straightaway.

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Response from Caterham Dene Hospital

Thank you very much for your comments. These have been noted and forwarded to the relevant people for their information and action.

If you would like to contact us again by post, we would be happy to discuss this with you further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful