"Thank you to all the staff at Opthalmic Day Care at Maidstone General Hospital"
About: Maidstone District General Hospital / Ophthalmology Maidstone District General Hospital Ophthalmology ME16 9QQ
Posted by Millie (as ),
I took my 84 year old mum to have her cataract removed at the Eye Day Ward. She was treated with respect and dignity throughout. The nursing staff and administration staff were helpful and friendly who could not do enough for my mum and all of the other patients I saw that day, the majority of which were elderly.
She is looking forward to going back and having the second eye done! Thanks for the kindness shown to her that day.
This experience has restored some of my faith in the care given to elderly people in hospitals today. It can be done and there are great examples of good standards of professional practice. We must speak up for our vulnerable elderly population and ensure bad cultures and attitudes are not allowed to continue to go unnoticed or unchallenged in our health services.