"Endoscopy department"

About: City Hospital (Birmingham)

Anything else?

I had a procedure in the BTC endoscopy department on 25th November 2013 and was extremely nervous. I would like to say that I had excellent care and attention from the consultant surgeon and all the staff before, during and after the treatment! I was treated with great dignity and respect. All along I was told what would be happening to me. My privacy was very well respected, something which I was dreading. Thank you also to the referring consultant for her help and treating me with respect. The whole department really has got the patient in mind first, when treating them.

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Response from City Hospital

Thank you for your very positive feedback. It's always good to know when our services run as they should always do and when the patient has been treated with respect and consideration by our staff. Toby Lewis, Chief Executive

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