"Faultless care"

Anything else?

I was in Outpatients Ward 1 last week for a colonoscopy - scary, huh? My wife will tell you that I am Bournemouth's answer to Victor Meldrew - if things aren't 100% then I am the first to speak out. At a time when the NHS is taking a media battering, my personal experience was faultless. From Reception, through Admission, into Treatment then Recovery and Discharge, every member of staff I met was professional, friendly and efficient. Everything was explained thoroughly, I was kept informed throughout and during the treatment itself, the background music, the chatty banter and the constant encouragement of the team all combined to make this nothing like the scary experience I had convinced myself was on the menu for that day. Talking about menu.............the pot of tea and sandwich afterwards was a nice surprise and very welcome after the necessary food deprivation beforehand. Thank you to all.