About: Gartnavel Royal Hospital Gartnavel Royal Hospital Glasgow G12 0XH
Posted by Birk22 (as ),
Clinic running late- over an hour and a half past appointment time. Actually completely understand that, however no member of staff made contact, offered explanation or even made eye contact as they closed the clinic around us and went home.
The staff left running the clinic was very dismissive of our wait - telling us we were lucky- it's usually much longer! !
As I say- the wait was not an issue however not communicating with patients is unacceptable and rude and taints all the excellent work that takes place in the hospital.