"(Tell us your experiences in 500 ..."

About: Fairfield General Hospital

(as a relative),

What I liked

(Tell us your experiences in 500 words or less)

What could be improved

I have just found out that my Grandad was not on the waiting list for his

hip replacment, he saw the consultant over 3 months ago and we thought he

would of been getting the date to have the operation any day now. I am

absoulutley appauled by this as my grandad is in alot of pain, this is not

acceptable and he should of been helped by your nursing staff to give the

forms in to be put on the waiting list on the day when he saw the

consultant. I was told on the phone that it is the patients responibilty

to give the forms in, how can it be for an 80+ year old man who can not

walk very well and is partially deaf. please read this and make sure it

doesnt happen to anyone else

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Response from Fairfield General Hospital

We're sorry to hear about your grandfather's experience. Please contact our PALS team via enquiries@pat.nhs.uk or by calling 0161 778 2455 so that we can look into this further.

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