"Hand washing"

About: Darlington Memorial Hospital

(as the patient),

My stay in Darlington Memorial was to say the least not a nice one. I have to go for an MRI soon and possibly another operation.

They harp on about washing hands to stop infections spreading! Nurses doing Obs without cleaning hands from patient to patient, I watched a doctor go from one patient to another changing the cannula without gloves and without cleaning his hands then proceeded to insert one in my hand!

I had to tell him to wash his hands. Doctor examined me without gloves on although I didn't realise until it was too late!

No wonder we have infections in this hospital!

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to Darlington Memorial Hospital. I am very sorry to hear that you were unhappy with your experience on this occasion and we are currently looking into the issues you have raised. We would very much welcome the opportunity to discuss this with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 783 5774. If you would prefer to contact us by email, our address is: patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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