"Not enough nurses !"

About: Solihull Hospital

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My mum was cared for in ward 20 and it was very obvious from day 1 that the nurses are very over stretched. I am just very glad that my mum hasnt got dementia because she would not have been safe in there. We witnessed some very worrying issues at visiting times and the staff are so busy they dont even know what medication you should or shouldnt be having. My mum has serious eye problems requiring drops twice a day and it took me 2 days of hassling them before she got them and even then they still forgot daily. I have seen a lot of bad publicity on the news about the NHS that I really thought were exagerrated but believe me they really are not. This hospital is frightening another Stafford waiting to happen , I am absolutely disgusted at what I saw here. The really sad thing is that most of the nurses were lovely but just completely over stretched.

Story from NHS Choices

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Response from Solihull Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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