"(Tell us your experiences in 500 ..."

About: The Great Western Hospital

(as a relative),

What I liked

(Tell us your experiences in 500 words or less)

What could be improved

I have been calling a very sick friend at his bedside. Every time I call, I get over a minutes' worth of junk chat, telling me things I know well already. At 49p. per minute, this really is a gross move to earn money.

Pls. tell me how I can override this extraneous information. Thank you.

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