"(i was admitted to eau unit waited ..."

About: Russells Hall Hospital

(as the patient),

What could be improved? (i was admitted to eau unit waited approx 4 hrs people were walking out.after being admitted spent the night and following day on a trolley bed there, the staff werent very helpful and miserable,i was told different things by different nurses and doctors, very confused, hadnt been given a drink of anything all night till the next morning,there were physciatric patients shouting and going up and down the ward very distrressing, the politeness of staff could be improved,time you wait,all satff saying the same, cleathiness,as it stunk of urine,glad to go home.

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Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.

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