"day surgery area 7 blackpool victoria"

About: Blackpool Victoria Hospital

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Had to go day surgery on the 12 nov nothing exsplained staff were invisible or may aswell of been very unpleasant staff doctor didn't feel he had to exsplain anything to me or the need to be polite sat in waiting room no bigger than a shoebox for7 hrs my belongings put in ward next to a bed I did not get to the bed till 5.30 pm out the main doors and home by 6.15 afther a full anastectic im a dog owner I would be very concerned if I had to send my dog there in fact not a chance

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Response from Blackpool Victoria Hospital

I am very sorry you feel that the Trust has let you down. I have passed your comments through to the Manager on the day surgery unit for investigation. If you would like to speak to someone in our Patient Relations department on 01253 655589, they will be able to register your concerns and ensure that they are thoroughly investigated. Regards Andrea

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