"Walsall Manor Orthoptic department"

About: Manor Hospital / Ophthalmology

(as a relative),

My two year old has been fitted out with specs following a number of visits to the orthoptic department at Walsall Manor - they are great in terms of time, the appointments are booked and honoured, we don't have to wait unnecessarily long amounts of time and my experience of the environment, could be better but they try - there are some books for kids and its clean-ish; the actual treatment rooms are old but clean and tidy but what makes it a great experience is staff like Bal the orthopist, who is caring, patient and friendly both to my son and us as parents. All round a nice experience.

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Response from Walsall Healthcare NHS Trust We have made a change

We apologise for the delay in responding to your comments - we have only just begun to use Patient Opinion which is why we have not responded to you until now. Thank you for your comments, it is always nice for our staff to receive good feedback and I shall pass this onto Bal. You may well have by now have already visited our new hospital which provides our patients with modern, first class facilities and I am sure that you will have seen a huge improvement in our treatment rooms as a result.

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