"Urgent dental treatment left me in debt as 15 local dental surgeries refused to take more NHS patients"

About: Essex

(as the patient),

Forced into getting into £7ks worth of debt!

I have worked my whole adult life, paid my taxes and been an upstanding member of the UK community

I was in extreme pain with my teeth. My partner called a total of 15, yes 15 dental surgeries and they all advised they would not take any more NHS patients. However if I wanted to pay the private fee they would see me.

Due to the amount of pain and the amount of work I needed, I had no option but to let the dentist charge me private rate fees as I was (a) not pregnant (b) not classed as elderly and (c) not claiming benefits. I'm now in £7ks worth of debt for basic services due to the monopoly that has been created by the dental industry.

I pay my taxes, work every day and have been treated like a 2nd class citizen in the UK. I often wonder about the phrase "the working man is a sucker." I get no benefit from my taxes and NI contributions. I have private dental, private medical care and end up suffering financially. I would encourage any well formed response.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››


Response from Ben Pathe, Business Development Officer, Patient Opinion

picture of Ben Pathe

Thank you for sharing your story with us. This sounds an incredibly frustrating and baffling situation. We have reached out to your NHS England Local Area Team who have immediate responsibility for commissioning NHS dental services in your area. We will try and get them to respond to the important concerns you raise. I suspect they may say that as private contractors it's up to the dentists which mix of patients they take but let's see.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story