"Community Rehab Unit, Dumfries and Galloway NHS Board "

About: NHS Dumfries and Galloway

(as the patient),

Been attending The Falls Clinic since October 2013 where I've been receiving both group and one to one therapy.

Had interaction with people with similar problems to myself. Initially I felt quite negative that the treatment would be successful. However, with the positive attitudes, encouragement and patience of all the staff I was soon aware of improvement to my balance and mobility.

It was a friendly and welcoming environment. I have thoroughly enjoyed my time and am extremely pleased with my improvement, which has increased my confidence when out walking alone.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway

Thank you for taking the time to provide us with your feedback. I am delighted you had an excellent care experience.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story