"An elderley relative was admitted ..."
About: Leighton Hospital Leighton Hospital Crewe CW1 4QJ
Posted via NHS Choices (as ),
What I liked
An elderley relative was admitted after having a hypoglycemic episode. We were seen by a doctor approximately 2.5 hours after admission. She was given food, but nursing staff would not answer any questions as to whether she could/should eat it. Nurses generally seemed pleasant, yet confused and disorganised- preferring to give fob-off answers. Response times to bedpan requests and other practicalities were, however, generally good. The doctor we were seen by was very knowledgeable and explained things clearly.
What could be improved
The hospital could be cleaner. Many areas of the facility smell noticably unpleasant. There also seems to be a shortage of professionals, and lack of co-operation between departments. The car parking charges are rediculously high. I have had dealings with Leighton before, and the hospital has certainly improved somewhat over the past few years, although much work still needs to be done to bring it up to the standard of other local facilities.