"The staff were all very professional. ..."

About: Leeds General Infirmary

(as the patient),

What I liked

The staff were all very professional. I was welcomed to the department and the procedure was explained fully which made me feel at ease and comfortable.

What could be improved

All the staff that I came into conatct with were approachable and professional; however for other people it may have been unnerving having to deal with 4 different people to undergo what was a relatively simple procedure.

More about:

Story from NHS Choices

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