"The lady from TRAQS was splendid when she telephoned"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Depend875 (as ),
I was very unsure about the various steps in acquiring aid with my hearing, as my GP just said an appointment would be made with an audiologist.
The lady from TRAQS was splendid when she telephoned re: referral and explained that the care was still NHS and the shortest waiting list availability.
The audiologist at Specsavers, Wellington, was so kind and patient, making sure I had all the information I required.
One did not feel like an item on a conveyer belt.