"A friendly lady explained how it all worked"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was phoned a few days after I saw a doctor. A friendly lady explained how it all worked.

I was offered different hospitals and times, and settled on PRH, Telford, which I am attending in January.

Many thanks.

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Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG


We are extremely pleased to hear that TRAQS processed your referral in a timely manner and that our service met your expectations.

Thank you for taking the time to share your positive comments.

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