"I did not think the outpatients is well organised"

About: Euston House

(as a service user),

I asked to be given a referral to Dr Kadyan who is a glaucoma specialist because my glaucoma in one eye was not fully handled by infection.

I expected to be seen by her in the first instance and not by a junior. She did see me after 1. 5 hour wait and nobody gave me any information in the meantime.

Although the final outcome was acceptable I did not think the outpatients is well organised.

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