"GP out of hours"

About: Kidderminster Hospital

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I visited the Gp out of hours service approximately a week a go after having major surgery i was given an appointment time after phoning the 111 service i arrived to a waiting room of approx 8 people and given my appointment was in 10mins after arrival it did not look promising. To cut a long story short i waited 1 1/2 hours to be in 10mins to then get an unsatisfactory oucome of what the doctor thought might be an infection but refused to look at the wound. I then proceeded to go to A+E at the alex in redditch where i ended up staying in over night. Personally i do not see the point in having doctors who do not look at your 'problem' thoroughly in the end i realised it would have been just as quick going straight to A+E.

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Response from Kidderminster Hospital

Thank you for your comments; Im very sorry to hear of the problems you experienced and would like to apologise for the delay in this acknowledgement. If you would like to discuss this with us, please email us at patientservices.dept@worcsacute.nhs.uk

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