"bad doctors and some nurses ,on coleman ward"

About: The Royal National Orthopaedic Hospital (Stanmore)

Anything else?

iam on coleman ward right now after full knee replacement .had one doc refuse to come to beside for pain relief at 1am ,my knee is really swollen red hot to touch .been asking nurse for doctor sort it .but again they a refusing to come to beside .need antibiotics for it to go down .should have gone to margate hospital .aleast they listen

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Response from The Royal National Orthopaedic Hospital (Stanmore)

Thank you for your feedback about your experience at RNOH. As a Trust, we greatly value any comments we receive and endeavour to use these to improve our services. We have a Complaints and PALS service within the Trust. Please consider contacting them on 020 8909 5717/5439 or via email complaintsandpals@rnoh.nhs.uk so that you may discuss your experience and options further.

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