"Was my knee-cap broken?"

About: Faversham Cottage Hospital

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I visited the unit 13th August 2013, in the morning after a fall on my left knee. I had been advised that if I could walk, a break was unlikely, so I didn't go to A&E. I was clearly told by Reception that the Unit was dealing with an emergency, and I would have a wait. There was a fine chair to use. When I was seen, the testing of my knee was thorough and advice to rest for a week then see my GP was clear and sympathetically given. I was very happy not to need to drive to Ashford. I will use the MIU again!

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Response from Faversham Cottage Hospital

Dear Debbie Thank you for your comment, this service is not provided by Kent Community Health NHS Trust but we have passed your comment onto NHS Canterbury and Coastal Clinical Commissioning Group, the commissioners who plan and pay for this service. More information about the CCG and its contact details are available at www.canterburycoastalccg.nhs.uk. Best wishes Customer Care Team Kent Community Health Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: kentcht.nhs.uk

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