"emergency admission"

About: King George Hospital

Anything else?

I was admitted to KGH on Friday afternoon 01/11/13 as an emergency referral from my GP. It was fairly quiet in A&E, and my concerns about a long painful wait were completely unfounded. Within two hours I was on a ward, hooked up to IV antibiotics and being closely monitored for the cellulitis in my leg and possible septicaemia. The treatment I received on the ward was excellent. The nursing staff were professional and performed their work with patience and good humour, even when faced with some of the more "challenging" patients on the ward. The cleanliness of the ward and the toilet areas was good, with the beds being changed and the wards swept daily and the toilets being cleaned more frequently when needed. If someone was inclined to be 'picky', they would likely judge the food to be 'not up to standard', but as 'institutional' food provided on a tight budget it was fine. Plenty of choice was available, plus fresh fruit and biscuits, as well as the hot drinks trolley 3 times a day. All in all, my stay in King George Hospital was an eye opener and provided a welcome counter-balance to all the negative information that we hear about our hospitals.

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Response from King George Hospital

Thank you so much for leaving this comment. I am delighted to hear that you had such a positive experience in our A&E department and on our ward. I am also extremely pleased your experience has changed your view of the care we provide. Your feedback is much appreciated and I shall pass on your praise to our staff. Yours sincerely, Flo Panel-Coates Director of Nursing

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