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Fell down stairs broke leg had sizure 11/11/2013

Story from nhs.uk

"Fell down stairs broke leg had sizure 11/11/2013"

About: Norfolk & Norwich University Hospital

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On Sunday 11th at 11am I fell down the stairs Lost consciousness my husband called 999 paramedic was there within minutes fantastic care from lovely man ambulance was in 8 mins Really fantastic ambulance crew took real good care of me hospital Drs and nurses second to none can't thank them all enought On the other hand my husband who is 80 was in a dreadful state as he thought I was dead nobody asked if he was ok except the ambulance crew I was so worried about him we were at the hospital eight or nine hours nobody offered a drink to either my husband or me I can't thank all the people that look after me enough

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Response from Norfolk & Norwich University Hospital 10 years ago
Norfolk & Norwich University Hospital

Submitted on 13/11/2013 at 14:03
Published on nhs.uk on 14/11/2013 at 03:00

Thank you for telling us about your A&E experience which we will pass to the A&E Matron. We are very sorry that your husband was not kept informed at such a worrying time and that you were not offered a drink. We hope that you are feeling better and wish you well as you recover.

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