"Frequent visitor from Grimsby"

About: Hull Royal Infirmary

Anything else?

I am a regular visitor to HRI mainly to receive treatment for MS and other complications. I have been an inpatient several times including once for an operation on my back. In general I have found the care to be very good although there can be a bit of a wait sometimes when visiting as an outpatient. I am mainly looked after by the Neurology department and I have to say that the care I get (including care from Grimsby & Brigg) is very good. I have recently started inerferon injections to try and control my ms more and have been given the number of the ms nurses in Hull to ring and organise for me to come in straight away if I have a relapse. (Recent relapses have been mainly dealt with at Grimsby which as a more limited Neurology unit) Normally the hospital is clean and the staff friendly & efficient. The free parking for disabled people is a real bonus, especially after paying bridge tolls and using fuel getting backwards & forwards.

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Response from Hull Royal Infirmary

Thank you for taking the time to comment on the care and treatment you have received from the Neurology team at this hospital. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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