"Quick diagnosis - after having ..."

About: Queen Elizabeth Hospital (Gateshead)

(as the patient),

What I liked

Quick diagnosis - after having being misdiagnosed by my own doctor.

The fact that I didn't have to wait too long for surgery after being admitted.

What could be improved

Communication with patients - sometimes it can feel as though you're not in the room when doctors are discussing you. More information in plain english terms - the patient isn't the expert and doesn't always know what questions to ask - information should be more forthcoming.

Cleanliness - I know that staff are rushed off their feet - however you shouldn't have to worry about what you're going to catch when you use the bathrooms/toilet.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››